Industries we support

Find a Solution That is Right for You

Whether you need individual contributors or an entire contact centre, we have a model that fits.

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Dedicated Staff Model

Expert staff hired in the Philippines, working full-time and exclusively for your business. Individual contributors or entire departments — you stay in control.

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Scalable Contact & Support Centre

A plug-and-play contact centre with a fixed monthly fee. Inbound, outbound, IT support, and web chat — fully staffed and ready in days.

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Flex Force

Flexible staffing for variable demand. Choose part-time capacity or project-based engagements — we place the right talent, fast.


Same ISO-secure facility. Same Australian-experienced talent. Deployed in days, not months.

Build part-time capacity

Add a skilled, high-performing part-time specialist to your existing team – without the cost or commitment of a full-time local hire.

Scale for a project or season
Deploy contract talent on 3, 6, or 12-month engagements — scaled up when you need it, scaled back when you don’t.

Sound Familiar?

Australian businesses are losing to high costs, slow hiring, and unpredictable staffing. There’s a better way.

Local Hires Are Eating Your Margin

Super, payroll tax, leave, workers comp, FBT, equipment. The on-costs add up fast and leave nothing for scaling.

Hiring Takes Months, Not Days

By the time you’ve recruited locally, you’ve already lost revenue and momentum. Offshore teams can be live in days.

Scaling Hits A Wall

Every new local hire compounds the cost problem. Growth becomes the thing you can’t afford.

Customer experience is suffering

Missed calls, slow response times, and inconsistent service are quietly costing you clients.

Scale With Confidence.

We remove the complexity and risk from building an offshore team — so you get all the upside with none of the headache.

The Team
Pre-screened, Australian-experienced talent. You direct the day-to-day; we handle employment, HR, IT, and compliance.
The Setup
ISO-certified, biometric-secure facility. Structured 30/60/90-day onboarding. A dedicated account manager across onshore and offshore.
The Commercials
Fixed monthly fee. No locked-in contracts. No exit fees. No penalties. Just quality, honest service you can count on from day one.

Up and Running in 5 Steps

From brief to first day on the job — most clients are live within 2–4 weeks.

We Start with You

We build a plan around your budget, timeline, and needs with profiles and costings tailored for you.

We Pair You With Your Account Manager

Your dedicated AM is assigned and takes the brief from here, coordinating HR, IT, contracts, and recruitment so you don't have to.

Expert Recruitment Process

Our in-house recruiters screen, test, and interview candidates, shortlisting the best culture-fit talent.

Smooth Set-up

We manage contracts, onboarding, and training so everything’s ready to go.

Your New Hire Goes Live

We support you and your new team member from day one, with ongoing account management for long-term success.

Built for Australian Businesses Scaling Offshore.

The Philippines consistently ranks among the world’s top offshoring destinations — and for good reason. A highly skilled, English-speaking workforce with strong cultural alignment to Australian business makes it the obvious choice for scaling without compromise.

Why the Philippines

True Cost Comparison

Full-time Equivalent, Including On-costs

Australian-experienced talent

Our candidates are trained to work with Australian businesses, understand local standards, and communicate professionally.

ISO-certified, biometric-secure facility

Your data and operations are protected in a purpose-built secure facility with cyber controls, biometric access, and full compliance.

We Run The Operation. You Run The Team.

HR, IT infrastructure, office space, staff insurance, engagement programs — we manage it all so you focus on your business.

Industries we specialise in

Industries: Finance, Insurance, Accounting, Bookkeeping, Real Estate, Marketing, Retail, Trades. Also supporting: Private equity firms and rapid staffing deployments.

An Ecosystem Built Around Your Business

We don’t just provide a team — we plug you into a network of Australia’s most trusted technology, finance, and compliance partners. One integrated solution, fewer vendors to manage.

Harvey Norman

Technology for Business
Managed IT services and cybersecurity. We work together to provide clients with a secure, scalable ecosystem under one of Australia’s most trusted brands.

Practice Protect

Cybersecurity Platform
Australia’s largest cybersecurity platform for accountants and financial services. We co-host webinars and jointly service bookkeepers and finance brokers.

Instarem.

Global Payments
Real-time global payments infrastructure. Together we deliver financial solutions with local knowledge — collect, convert, and disburse funds worldwide.

ShiftCare
Care Management Software
Australia’s leading care management platform for NDIS and aged care providers. Together we support providers with the skilled offshore staff they need to scale operations and reduce admin.

Build the Team Your Business Needs

Echo Global recruits across a wide range of roles — from digital, tech, and IT through to sales, finance, customer service, and operations. We build offshore teams tailored to the way your business works.

Sales Support

Lead Generation
Appointment Setting
Inside Sales
CRM Management
Account Coordination

Digital Marketing

SEO Specialist
PPC Specialist
Content Writer
Social Media Manager
Email Marketer

Finance & Accounting

Bookkeeper
Accounts Payable/Receivable
Payroll Administrator
Financial Analyst
BAS/Tax Support

Customer Service

Inbound Support
Live Chat Agent
Email Support
Customer Success
Retention Specialist

Tech & IT

Software Developer
QA Engineer
IT Helpdesk
Systems Administrator
DevOps

Operations & Admin

Virtual Assistant
Data Entry
Project Coordinator
Operations Analyst
Executive Assistant

Need a role not listed here?

We’ve recruited across 50+ specialisations. Tell us what you need

50% credited to your first invoice

Plus, we waive the $500 staff onboarding fee.

New clients receive 50% off their first invoice, with no setup fees and no contracts.

We onboard a limited number of new clients each month to ensure quality.

No contracts · No exit fees · No upfront costs · Cancel anytime

Book your free
15-minute chat

Get Started Today

Tell us what you need and we’ll match you with pre-screened candidates within days. No obligation, no pressure.


🔒 Your information is secure and never shared. ISO-certified operations.